As part of ensuring popular, transparent and efficient administrative services, Pulincunnoo Grama Panchayat has acquired ISO 9001:2015 quality standard certification. This achievement is a recognition of the implementation of an international standard quality control system in the administrative activities and service delivery systems of the panchayat.
This certification was obtained by the panchayat as a result of the activities aimed at providing timely, efficient and reliable services to the public, strengthening the grievance redressal system, improving record keeping and unifying administrative procedures.
This achievement is a recognition of the collective efforts and sincere service attitude of all sections of the panchayat's employees and public representatives. This recognition will become an inspiration to ensure better services with greater excellence and public participation in the future.
Key features of the certification
- ✓ Recognition of international quality standards
- ✓ Timely and efficient service delivery
- ✓ Transparent and accountable governance
- ✓ Improvement of grievance redressal mechanism
- ✓ Commitment to continuous quality improvement
“The ISO 9001:2015 certification is a symbol of the commitment of Pulinkunnu Grama Panchayat to ensure the best services to the people.”
